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Devices
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Knowledgebase English Devices

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Why is my device showing an incorrect location indoors?

Indoor locations can be inaccurate because GPS signals are designed for outdoor use. When you are indoors, signals can be weakened or reflected by roofs, walls, windows, mirrors, and similar. This can...

Do I need a SIM card for my MiniFinder?

No, you do not need a SIM card for your MiniFinder.  All MiniFinder devices include an IoT based roaming eSIM, allowing your MiniFinder to connect to the best cellular network, no matter where in the ...

I can't find my device, or the person or pet wearing the device. What do I do?

In the MiniFinder Live app, try using the Live tracking button in order to find your device. The Live button makes the device search for positions as often as possible (generally every 10 seconds) for...